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Chatflow Overview

The Chatflow page in Digisquares is the central hub where users can create, manage, and interact with chat-based workflows, known as Chatflows. These automated conversation sequences help handle tasks like customer support, sales interactions, lead generation, and complex automations.

By using Chatflows, businesses can streamline their operations and improve communication efficiency, enabling faster and more accurate responses to user queries and requests.

Key Features:​

  • View Existing Chatflows: See all created chatflows with key information like their name, description, and last modified date.
  • Search and Filter: Quickly find specific chatflows using search or filter options.
  • New Chatflow Creation: Start building custom chatflows using the intuitive creation tool.
tip

Chatflows automate repetitive conversations, freeing up your team to handle more complex tasks.

How to Use:​

  1. Browse Chatflows: Scroll through the list of existing chatflows, or search and filter to find specific ones.
  2. Create New Chatflow: Click the New Chatflow button to start building a new workflow.
  3. Edit or View Chatflows: You can select an existing chatflow to view, test, or edit it.

Chatflow List:​

The Chatflow List is where all your created chatflows are displayed. It provides key details at a glance and is designed to make navigation simple and efficient.

  • At a Glance Information: Each chatflow card displays the name, description, and date of modification.
  • Search and Filter: Quickly locate specific chatflows by name or date.
  • Organized Interface: The list is structured to make it easy to manage multiple chatflows at once.

Actions on Chatflows:​

For each chatflow, the user can perform several actions directly from the Chatflow page:

  • View: Preview how the chatflow will appear and function in a live environment.
  • Edit: Make adjustments to messages, triggers, or logic in the flow.
  • Delete: Remove a chatflow permanently from the list (with a confirmation prompt to avoid accidental deletions).

Summary​

The Chatflow page offers a powerful and intuitive way to manage chat-based workflows. With features like viewing, editing, and creating new chatflows, users can streamline operations, automate interactions, and improve customer communication with ease.